Shipping Information for Crazy Kat Outfitters

Processing Times

Orders from Crazy Kat Outfitters (crazykatoutfitters.com) are processed from our facility in Daytona Beach, Florida, typically within 2 to 5 business days for shipment, depending on product availability and other factors. This is the handling time prior to shipping, even for expedited shipping options.

During periods of high order volume or peak demand, some orders may require additional processing time. Backordered items may also extend processing times.

For questions about order status, expedited processing (if available), or inventory checks, please email rob@crazykatoutfitters.com or call (386) 276-6269.

Shipping Methods

We ship exclusively within the United States via USPS and UPS. Available shipping methods include:

  • Discounted Economy Shipping
  • USPS First Class
  • USPS Priority Mail
  • USPS Priority Mail Express
  • UPS Ground
  • UPS 3-Day Select*
  • UPS 2nd Day Air*
  • UPS Next Day Air*

*UPS does not typically deliver on Saturdays unless Saturday delivery is requested for an additional fee.

Please contact us at rob@crazykatoutfitters.com or (386) 276-6269 to inquire about expedited processing before placing your order. Crazy Kat Outfitters is not responsible for carrier-related delays.

No International Shipping

Crazy Kat Outfitters does not offer international shipping at this time unless personally discussed. All orders are shipped to addresses within the contiguous United States only (excludes Alaska, Hawaii, Puerto Rico, and U.S. territories).

Tracking

Tracking information may take 1 to 2 business days to update. USPS tracking may only update once the package reaches the destination sort center. Orders containing multiple items may require additional time to ship due to consolidation at our facility.

Important Notes

  • Expedited Shipping: Selecting faster services like UPS 2nd Day Air or Next Day Air still requires standard processing time (2-5 business days) unless we confirm expedited processing is available.
  • Carrier Delays: Transit delays due to weather, service interruptions, or other factors are beyond our control, and Crazy Kat Outfitters is not responsible for such delays.
  • Ground Shipping: In some cases, UPS Ground may deliver faster than expedited options (e.g., 2-Day or 3-Day Select) for shipments within Florida or nearby regions. We reserve the right to select the fastest estimated service based on carrier data.
  • Delivery Confirmation: Crazy Kat Outfitters is not responsible for lost packages after carrier delivery confirmation. If a package is marked as delivered but not received, we will assist in filing a claim with the carrier, but a delivery scan serves as proof of delivery.

Using Your Own UPS Shipping Account

For select orders over a certain amount, you may use your own UPS shipping account at no additional cost from Crazy Kat Outfitters. This option may appear as “Use Your Own Shipping Method” at checkout. Note: UPS will bill you directly for shipping charges, and we cannot estimate these costs. To use your UPS account, email rob@crazykatoutfitters.com with your UPS account number and billing zip code.

Search Engine Delivery Estimates

Search engines like Google or Bing may display estimated “get it by” or delivery dates for products. These estimates are generated automatically and may reflect expedited shipping options (e.g., Next Day Air). They are not controlled by Crazy Kat Outfitters and may not accurately reflect processing or shipping times. For accurate estimates, contact us directly at rob@crazykatoutfitters.com or (386) 276-6269. Processing and shipping times vary, especially during holidays, weather events, or supplier delays.

Free Shipping

Free ground shipping is offered on select products or orders (e.g., specific bundles or items as noted on product pages). Free shipping applies only to the contiguous United States and cannot be combined with discounts, promotions, or coupons. Exclusions may apply for certain brands, oversized items, or promotional products. For details or discounted shipping rates, email rob@crazykatoutfitters.com or call (386) 276-6269.

Backorders and Inventory

We strive to maintain accurate inventory, but real-time availability for all items, styles, or sizes is not guaranteed. Backorders are accepted on select products, and orders may ship once items are restocked. If an item is out of stock or backordered, we will notify you via email and issue a full refund for any unavailable items. To check inventory, email rob@crazykatoutfitters.com or call (386) 276-6269.

Minimum Orders

Certain products may require a minimum order (e.g., 12 units per style/color). Contact us at rob@crazykatoutfitters.com or (386) 276-6269 to confirm minimums before ordering.

Shortages, Defects, and Damages

Claims for shortages or damages must be reported within 72 hours of delivery. Contact us at rob@crazykatoutfitters.com or (386) 276-6269 with details.

Shipping Policy and Terms

Orders are shipped to the address provided at checkout. Please verify your shipping address, as Crazy Kat Outfitters cannot guarantee changes once the order is placed. Orders sent to incorrect or incomplete addresses are not eligible for refunds. Additional shipping fees, including redelivery or return-to-sender costs, are the customer’s responsibility. Review your shipping details carefully before completing your purchase to avoid delays or extra fees.